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Tenant FAQ's
From deposits and references to inventories and tenancy agreements, renting a property involves quite a lot of documentation at the beginning and at the end of your rental agreement. Check our tenant FAQ's for further information.


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Pre-tenancy fees/charges

Holding deposit
Equivalent to one weeks rent (offset against your move in monies)

Tenancy security deposit    
Equivalent to five weeks rent (or six weeks rent if over £50,000 annually)    

Advance rent
First month's rent (or quarterly, bi-annually, annually as agreed)


During tenancy fees/charges

Late rental payment    
Interest will be charged at 3% per annum over the Bank of England's base rate from rent due date until paid in order to pursue non-payment of rent.    

Lost keys
The cost of replacing them plus if required the cost of a locksmith, new lock and replacement keys PLUS any security fobs, including additional copies for the agent & landlord.    

Change of tenant
£50 inc vat per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking Landlords instructions, new tenant referencing and right to rent checks, deposit registration and preperation and execution of new legal documents.    

Variation of Contract
£50 inc vat per variation to cover the costs associated with taking Landlords instructions as well as the preperation and execution of new legal documents.

Early Termination
All Landlord's costs in re-letting the property plus all rent, council tax and utilities due under the tenancy until the start date of the replacement tenancy. The costs will be no more than the maximum amount of rent outstanding on the tenancy.

In most cases the rent WILL NOT include any utilities and these charges will be the sole responsibility of the tenant to include any set up fees and monthly or annual charges. Tenants should check which providers are available and their services and charges. 

For broadband and phone please visit https://www.ofcom.org.uk/phones-and-broadband/

For energy please visit https://energy.which.co.uk/
Renting a property in the UK involves some important checks and you will need to provide various documents to include

  • Proof of identity – e.g. passport
  • Right to Rent UK check
  • Proof of employment
  • Proof of salary & earnings e.g. recent payslips, usually 3-months’ worth (if self-employed or freelance, you may need to show evidence of tax returns. There may also be a more in-depth vetting process)
  • If you’ve rented before, a previous landlord or letting agent reference
There are two types of deposit a tenant is asked to pay when they want to secure a rental property.

Holding deposit

A holding deposit (one weeks rent) is taken to show that the tenant is serious about reserving the property. Once a holding deposit is paid, the tenant will then be requested to undertake the referencing. If the references are acceptable to the Landlord, The agreement is then signed and the holding deposit will be deducted from the total of the security deposit and the first months’ rent.


Security deposit

A security deposit (five weeks rent if the rent is under £50,000 annually or six weeks rent if the rent is over £50,000 annually) is provided by the tenant at the start of a new tenancy. This sum is for the landlord to use in the event there is any tenant-inflicted damage to the property or unpaid rent at the end of the tenancy.
A tenancy agreement is a legally-binding document and sets out the rules, expectations and responsibilities of the tenant when living in the property, how much rent should be paid and when and how long the tenancy lasts. The tenancy agreement is signed by both the landlord and the tenant.
An inventory is a highly-detailed document that details the condition and contents of a rental property before a new tenant moves in. Any damage, such as cracks, dents or holes, will be noted in the inventory as well as more intricate details to include limescale, watermarks, mould, dust, litter, stains, marks and scuffs, A tenant must check through the Inventory Check-In Report and make any comments at this stage if any omissions or discrepancies are found.
Tenants Insurance, often called Renters Insurance, is insurance designed for tenants who are renting a property. Tenants Insurance cover has two main types: Tenants Contents Insurance and Tenants Liability Insurance.

Tenants Contents Insurance covers your personal possessions in case of fire, theft, accidental damage or other insured risk. Tenants Liability Insurance, meanwhile, covers accidental damage to items your landlord provides for you to use.

Example - https://homelet.co.uk/tenants
We are members of the following industry governing bodies and follow their strict professional standards set out in their code of practice.

Propertymark Client Money Protection Scheme (CMP)
Scheme Ref C0007563

Propertymark
ARLA / NAEA
Membership Number M0011652

The Property Ombudsman (TPO)
Redress Scheme

Membership Number N01133

The Tenancy Dispute Service (TDS)
Membership Number G03901


Please visit our membership page for further details

https://www.hughfshaw.com/membership
It can take a little while to get used to how things work in your apartment, this is why we have complied a handy brochure listing our top ten tenant’s tips which we hope you will find useful in maintaining your apartment. Please click here to download a copy