Hugh F Shaw & Co and their members of staff adhere to high standards of professionalism, conduct and ethical behavior.

You can be assured that you will be dealing with property professionals....


We are members of the following industry governing bodies and follow their strict professional standards set out in their code of practice.

Propertymark

Membership Number M0011652
Propertymark is the leading membership body for property agents. They provide guidance, advice and regulate their members' activity according to a code of conduct and rules, with disciplinary action for instances of non-compliance.
www.propertymark.co.uk


Propertymark Client Money Protection Scheme
(CMP)
Scheme Ref C0007563
CMP is a scheme that reimburses landlords and tenants should a letting agent misappropriate their rent, deposit or other client funds. It has long been a requirement for ARLA Propertymark members to have CMP and has been a legal requirement for all letting agents since 1 April 2019.
www.propertymark.co.uk/professional-standards/rules/cmp.html


Propertymark Client Money Protection Certificate
Download a copy here


Propertymark Conduct & Membership Rules
Download a copy here


National Association of Estate Agents 
(NAEA)
Membership Number M0011652
The National Association of Estate Agents (NAEA) is the UK's leading professional body for estate agency.
 www.naea.co.uk


The Association of Residential Lettings Agents (ARLA)
Membership Number M0011652
The Association of Residential Letting Agents is the UK's foremost professional body for letting agents.
 www.arla.co.uk


The Property Ombudsman (TPO)
Redress Scheme
The Property Ombudsman (TPO) scheme has been providing consumers and property agents with an alternative dispute resolution service for 25 years and provides consumers with a free, impartial and independent alternative dispute resolution service.
www.tpos.co.uk


The Tenancy Dispute Service 
(TDS)
Membership Number G03901
Under the provisions of the United Kingdom Housing Act 2004 every landlord or letting agent that takes a deposit for an assured shorthold tenancy in England and Wales must join a tenancy deposit scheme
www.tenancydepositscheme.com