
High Level Standards & Service
| Propertymark Membership Number M0011652 | Propertymark is the leading membership body for property agents. They provide guidance, advice and regulate their members' activity according to a code of conduct and rules, with disciplinary action for instances of non-compliance. www.propertymark.co.uk |
| Propertymark Client Money Protection Scheme (CMP) Scheme Ref C0007563 | CMP is a scheme that reimburses landlords and tenants should a letting agent misappropriate their rent, deposit or other client funds. It has long been a requirement for ARLA Propertymark members to have CMP and has been a legal requirement for all letting agents since 1 April 2019. www.propertymark.co.uk/professional-standards/rules/cmp.html |
| Propertymark Client Money Protection Certificate | Download a copy here |
| Propertymark Conduct & Membership Rules | Download a copy here |
| National Association of Estate Agents (NAEA) Membership Number M0011652 | The National Association of Estate Agents (NAEA) is the UK's leading professional body for estate agency. www.naea.co.uk |
| The Association of Residential Lettings Agents (ARLA) Membership Number M0011652 | The Association of Residential Letting Agents is the UK's foremost professional body for letting agents. www.arla.co.uk |
| The Property Ombudsman (TPO) | The Property Ombudsman (TPO) scheme has been providing consumers and property agents with an alternative dispute resolution service for 25 years and provides consumers with a free, impartial and independent alternative dispute resolution service. www.tpos.co.uk |
| The Tenancy Dispute Service (TDS) Membership Number G03901 | Under the provisions of the United Kingdom Housing Act 2004 every landlord or letting agent that takes a deposit for an assured shorthold tenancy in England and Wales must join a tenancy deposit scheme www.tenancydepositscheme.com |

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